Introduction
CleanPoland ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.
This Privacy Policy was last updated on April 11, 2024.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available. You may be asked for, as appropriate:
- Name
- Email address
- Mailing address
- Phone number
- Payment details
Booking Information
When you book our cleaning services, we collect information about:
- Type of property to be cleaned
- Cleaning preferences
- Access instructions
- Special requests
Usage Data
We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity but may include:
- Device and browser information
- IP address
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To send administrative information, such as confirmations, invoices, technical notices, updates and security alerts
- To respond to your comments, questions, and requests
- To provide customer support
- To personalize your experience on our website
- To deliver targeted advertising, newsletters, and other information regarding promotions and our website to you
- To improve our website, products or services, marketing, and customer relationships
- To protect, investigate, and deter against unauthorized or illegal activity
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third-party service providers to:
- Facilitate our services
- Provide the service on our behalf
- Perform service-related tasks
- Assist us in analyzing how our website and services are used
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Your Rights Regarding Your Information
In accordance with EU General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:
- Right to Access - You have the right to request copies of your personal data.
- Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@cleanpoland.com
Cookie Policy
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
What Are Cookies
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Types of Cookies We Use
- Essential Cookies: These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on our website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.
If you do not accept our cookies, you may experience some inconvenience in your use of our website and some features may not function properly.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Contact Information
If you have questions or comments about this Privacy Policy, please contact us at: